FAQ

Promax Pheremone Labs FAQ

We hope you find your answers below. To contact Customer Service directly, please email us at info@pheremonepromaxlabs.com

What payment methods do you accept?

Payment of all items purchased via the online store are by Credit card only. All products selected in the online store will be charged in CDN Dollars.


How secure is my online order?

Our website automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

How quickly should I expect a response to my online order?

You will receive an email confirmation of your order. Most email receipts are received and processed between 24 hours. If you do not immediately receive your receipt, please allow up to twenty-four to process before contacting us. If you have not received your receipt, please also check your SPAM folder, as it may have been automatically stopped and moved into your SPAM or Junk Mail folder instead of being sent to your inbox.